John Arthur Ricketts, "Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints"
English | 2007 | ISBN: 0132333120 | 400 pages | Djvu | 26 MB
Discover the powerful Theory of Constraints (TOC), and use it to drive continuous performance improvement in any services organization
Identify the hidden constraints that are limiting your organization, and manage or eliminate them
Use TOC to improve the way you manage resources, projects, processes, finance, marketing, and sales