Tom Wong, "Salesforce.com For Dummies" (Repost)
Publisher: For Dummies | ISBN: 047004893X | edition 2006 | PDF | 432 pages | 3,6 mb
I'm relatively new to Salesforce.com and I've found this book to be a huge help. At my organization, we did not hire any consultants to assist us in customizing Salesforce.com for our needs. This book has been by my side as a handy resource to the questions that I've had as I get comfortable with Salesforce.com Regardless of your technical proficiency, this book is a good resource to those look to become more comfortable with Salesforce.com.