The Social Customer

Social Customer Experience: Engage and Retain Customers through Social Media  eBooks & eLearning

Posted by nebulae at April 30, 2014
Social Customer Experience: Engage and Retain Customers through Social Media

Dave Evans and Joe Cothrel, "Social Customer Experience: Engage and Retain Customers through Social Media"
English | ISBN: 1118826108 | 2014 | 384 pages | EPUB | 17 MB
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

Sarah Hatter, "The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand"
2014 | EPUB | 216 pages | ISBN: 0615962017 | English | 0.2 MB
Trent Reznor And Atticus Ross - The Social Network (OST 2010) [BD-Audio Rip 24-bit/96kHz]

Trent Reznor And Atticus Ross - The Social Network (2010)
FLAC (tracks) 24-bit/96 kHz | Time - 66:22 minutes | 1,15 GB
Blu-Ray Pure Audio | LPCM Stereo track to FLAC | Artwork: Front cover

The score soundtrack to The Social Network is reminiscent to the 2008 NIN double-instrumental album Ghosts I-IV. While a few pieces of that album are heard in some of the score pieces, the record is a chilling, dark, ambient-inspired record that dwells into Mark Zuckerberg's troubled state of mind. While almost every track on the album is written by Trent Reznor and Atticus Ross, only one is a cover piece in the form of Edvard Grieg's In The Hall Of The Mountain King. The result is definitely one of the most eerie and discomforting film scores ever created for a mainstream film.
Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputat

Martin Hill-Wilson, Carolyn Blunt, "Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation"
2013 | ISBN-10: 1118662679 | 250 pages | PDF | 3 MB

CRM at the Speed of Light, Fourth Edition [Repost]  eBooks & eLearning

Posted by Nice_smile) at Sept. 25, 2015
CRM at the Speed of Light, Fourth Edition [Repost]

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers by Paul Greenberg
English | Dec. 9, 2009 | ISBN: 0071590455 | 688 Pages | PDF | 6.96 MB

Social CRM is critical to business success in today's hyper-connected environment.

Social Marketing to the Business Customer (Repost)  eBooks & eLearning

Posted by rwdfox at Dec. 31, 2012
Social Marketing to the Business Customer (Repost)

Paul Gillin, Eric Schwartzman, "Social Marketing to the Business Customer"
W..y (1-2011) | PDF | 272 pages | ISBN: 0470639334 | 3Mb

Marketing to the Social Web: How Digital Customer Communities Build Your Business  eBooks & eLearning

Posted by goalkeeper at May 8, 2009
Marketing to the Social Web: How Digital Customer Communities Build Your Business

Larry Weber, "Marketing to the Social Web: How Digital Customer Communities Build Your Business"
Wiley | ISBN: 0470410973 | 2009 | 272 pages | PDF | 3,6 MB
Marketing to the Social Web: How Digital Customer Communities Build Your Business

Larry Weber, "Marketing to the Social Web: How Digital Customer Communities Build Your Business"
Wiley | 2009 | ISBN: 0470410973 | 272 pages | PDF | 3,6 MB
Entrepreneurship in Latin America: A Step Up the Social Ladder? (Latin American Development Forum)

Entrepreneurship in Latin America: A Step Up the Social Ladder? (Latin American Development Forum) by Eduardo Lora
English | Dec. 18, 2013 | ISBN: 1464800081 | 210 Pages | PDF | 1 MB

This book looks at both the potential and limits of policies to promote entrepreneurship as an important vehicle for social mobility in Latin America and the Caribbean. Who are the region's entrepreneurs? They tend to be middle-aged males with secondary and, often, tertiary education who represent only a small segment of the economically active population in the six countries considered in this book. They come from families in which a parent is, or was, an entrepreneur. In fact, a parent's occupation is more important in the decision to become an entrepreneur than a parent's wealth, income or education.
The Social Science of Hayek's the Sensory Order (Advances in Austrian Economics) (Repost)

The Social Science of Hayek's the Sensory Order (Advances in Austrian Economics) by William N. Butos
Publisher: Emerald Group Publishing Limited | ISBN: 1849509743 | 2010 | PDF | 389 pages | 3,4 MB

"The Social Science of Hayek's The Sensory Order" systematically examines the relevance and significance of Hayek's cognitive psychology for economics and social science, and is the only publication of its kind to do so.