The Social Customer

Social Customer Experience: Engage and Retain Customers through Social Media  eBooks & eLearning

Posted by nebulae at April 30, 2014
Social Customer Experience: Engage and Retain Customers through Social Media

Dave Evans and Joe Cothrel, "Social Customer Experience: Engage and Retain Customers through Social Media"
English | ISBN: 1118826108 | 2014 | 384 pages | EPUB | 17 MB
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

Sarah Hatter, "The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand"
2014 | EPUB | 216 pages | ISBN: 0615962017 | English | 0.2 MB
Trent Reznor And Atticus Ross - The Social Network (OST 2010) [BD-Audio Rip 24-bit/96kHz]

Trent Reznor And Atticus Ross - The Social Network (2010)
FLAC (tracks) 24-bit/96 kHz | Time - 66:22 minutes | 1,15 GB
Blu-Ray Pure Audio | LPCM Stereo track to FLAC | Artwork: Front cover

The score soundtrack to The Social Network is reminiscent to the 2008 NIN double-instrumental album Ghosts I-IV. While a few pieces of that album are heard in some of the score pieces, the record is a chilling, dark, ambient-inspired record that dwells into Mark Zuckerberg's troubled state of mind. While almost every track on the album is written by Trent Reznor and Atticus Ross, only one is a cover piece in the form of Edvard Grieg's In The Hall Of The Mountain King. The result is definitely one of the most eerie and discomforting film scores ever created for a mainstream film.
Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputat

Martin Hill-Wilson, Carolyn Blunt, "Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation"
2013 | ISBN-10: 1118662679 | 250 pages | PDF | 3 MB

CRM at the Speed of Light, Fourth Edition [Repost]  eBooks & eLearning

Posted by Nice_smile) at Sept. 25, 2015
CRM at the Speed of Light, Fourth Edition [Repost]

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers by Paul Greenberg
English | Dec. 9, 2009 | ISBN: 0071590455 | 688 Pages | PDF | 6.96 MB

Social CRM is critical to business success in today's hyper-connected environment.

Social Marketing to the Business Customer (Repost)  eBooks & eLearning

Posted by rwdfox at Dec. 31, 2012
Social Marketing to the Business Customer (Repost)

Paul Gillin, Eric Schwartzman, "Social Marketing to the Business Customer"
W..y (1-2011) | PDF | 272 pages | ISBN: 0470639334 | 3Mb

Marketing to the Social Web: How Digital Customer Communities Build Your Business  eBooks & eLearning

Posted by goalkeeper at May 8, 2009
Marketing to the Social Web: How Digital Customer Communities Build Your Business

Larry Weber, "Marketing to the Social Web: How Digital Customer Communities Build Your Business"
Wiley | ISBN: 0470410973 | 2009 | 272 pages | PDF | 3,6 MB
Marketing to the Social Web: How Digital Customer Communities Build Your Business

Larry Weber, "Marketing to the Social Web: How Digital Customer Communities Build Your Business"
Wiley | 2009 | ISBN: 0470410973 | 272 pages | PDF | 3,6 MB

Gender and the Social Construction of Illness (Gender Lens)  eBooks & eLearning

Posted by thingska at May 25, 2017
Gender and the Social Construction of Illness (Gender Lens)

Gender and the Social Construction of Illness (Gender Lens) by Judith Lorber
English | 2002 | ISBN: 0759102384, 9780759102385 | 208 Pages | EPUB | 729.84 KB

The Social Media Reader  eBooks & eLearning

Posted by lengen at May 25, 2017
The Social Media Reader

The Social Media Reader by Michael Mandiberg
English | Mar. 1, 2012 | ISBN: 0814764053 | 300 Pages | PDF | 4 MB

With the rise of web 2.0 and social media platforms taking over vast tracts of territory on the internet, the media landscape has shifted drastically in the past 20 years, transforming previously stable relationships between media creators and consumers. The Social Media Reader is the first collection to address the collective transformation with pieces on social media, peer production, copyright politics, and other aspects of contemporary internet culture from all the major thinkers in the field.